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2019 Water Meter Upgrade Project

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The City’s Water Meter Upgrade Project  was completed in 2019. The meter upgrades included exchanging the previous water meters for new meters with Advanced Metering Infrastructure (AMI). AMI uses a low-powered communication device that was added to your new water meter to transmit hourly water usage information over a secure network approximately four times per day.

The City’s Water Meter Upgrade Project is Capitol Improvement Project #8187: Network Radio - Read Water Meters. Project Staff Reports to City Council: November 15, 2016 and November 18, 2014.

Water Meter Upgrade Project Fact Sheet

 Lo Que Se Puede Esperar Con La Actualización Del Medidor

 Frequently Asked Questions

Benefits of the Water Meter Upgrade Project

  • Access to your water usage information. With AMI, you now have the option to register for the City’s online water use portal, AquaHawk, to find out your water usage on a daily and hourly basis.
  • Reduction of water loss. Water leaks on the homeowner's side of the water meter can be identified and repaired more quickly by the homeowner.
  • Save money. Knowing your daily and hourly consumption history enables you to better understand and make informed decisions about your household water use and associated water bill.
  • Water Alerts. Set-up leak and other usage alerts so that they are automatically sent to you when continuous water flow is identified, which is often indicative of a water leak. This can save money and prevent property damage that often results when leaks run undetected.

Customer Water Use Portal

The AquaHawk customer water use portal is now available to City of Davis water customers. The AquaHawk portal will allow our customers to view their hourly water usage and set and receive usage alerts. When registering for the first time, you will need your account number and service address.

Customer Water Use Portal

AMI Radio Frequency Frequently Asked Questions

Q. Are there any health hazards associated with the new technology?

A. No. The equipment operates at a low-power radio frequency, comparable to a cordless telephone. All equipment operates in compliance with state and federal communication standards. Water meters are typically installed away from the house so potential exposure is very limited; the communication device only turns on for a fraction of a second per day (totaling approximately 2 ½ minutes per year).

Q. How does the radio frequency of the AMI communications device compare to other common household devices?

A. Information on radio emissions from AMI water meters as compared to other common household radio sources was excerpted from the Automated Water Meter Program Radio Frequency Assessment conducted by the San Francisco Public Utilities Commission.

RF Comparison Table

View Full List of AMI Radio Frequency FAQs