Welcome to the Water Division

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The City’s Water Division operates and maintains the water production, transmission and distribution infrastructure in order to deliver clean, reliable potable water to our Davis water customers. The City’s water supply is a combination of surface water from the Sacramento River and groundwater from the city’s underlying aquifer.

The Water Division encompasses a variety of drinking water related functions, including:

Water Production, Distribution and Storage
Water Meter Reading, Maintenance and Testing
Backflow Testing
Continuous Use Checks (at the meter) for Single-Family Residences
Water Conservation/Efficiency
Water Quality Monitoring
Permitting/Regulatory Compliance
Regional and State-wide Water Issues
Long Range Utility and Resource Planning

For an overview of the City's water utility, please view the Water Utility 101 PDF.

Keep Water Meter Boxes Accessible

Please make sure that your water meter box is accessible and not buried under dirt, rock or other debris and not covered by shrubs or other plants. Your water meter has an antenna that sends hourly water use readings. If it’s buried under rock or dirt, the meter cannot send readouts and our crews will need to come and uncover your meter box. If our crews need to access your water meter to get a reading or check the meter and it is not accessible, they may need to trim hedges, remove dirt or rock, etc. in order to access the meter box. City Municipal Code 39.02.070

What To Do If Water Is Pooling/Spilling Out Of Water Meter Box

If you see water pooling in or spilling out of your water meter box, please contact Public Works Utilities and Operations before taking further action so that a meter investigation can be conducted.

The City of Davis does not offer refunds or credit for water consumption charges due to water leaks. Water that passes through the City’s water meter is billed to the property owner. It is the property owner’s responsibility to maintain all water infrastructure (pipes, irrigation, valves, etc.) past the City’s meter. *Some Commercial and Multi-Family Residential properties own and are responsible for some water infrastructure prior to the meter. For more information, please contact the City of Davis Water Division at 530-757-5686.

* Please click on image to enlarge. The image above is a simplified illustration to demonstrate the location of the water meter box and water lines for a property, the actual location of the water meter box and water lines is different for each property. The water meter box is usually found near the sidewalk in the yard or driveway.

Water Division Webpages Include:

City Water Infrastructure	Learn about the City's water infrastructure including wells and pipelines.
Leak Detection	Information on water usage and water leaks.
Water Rates	Information on the city’s current water rates and historical water rate information.
Water Sources and Production	Learn about the city’s water sources, the monthly water production, and how it compares to previous years.
Water Quality	Information on the city’s water quality, including the annual water quality reports and current water quality testing information.
Water Conservation	Information on the city’s customer water use portal, AquaHawk, drought and water use restrictions, leak detection, and saving water indoors and outdoors.
Water Supplies During Dry Years and Drought	Water supplies and how they are impacted by dry year and/or drought conditions.
Water Use Portal	Link to the city’s customer water use portal, Aquahawk.
Cross Connection Control Program	Information on the City's Cross Connection Control Program, and the process to become a certified backflow tester.
Online Documents	Includes important information and documents related to water system plans and studies, the city’s Urban Water Management Plan, the water rate cost of service study, and the Davis-Woodland Water Supply Project.
Drought Information & Water Use Restrictions	Information on current drought conditions, how to conserve water rain or shine and information on current water use restrictions.